All solutions / Smart OSD
Goopter Smart OSD

Smart OSD — Order Status Display

Now preparing. Now ready. No need to ask.

Goopter Smart OSD (Order Status Display) gives customers and staff a clear, real-time view of order progress. Use a tablet, iPad, TV, or compatible monitor as an order status screen that shows each order as it moves from received to preparing to ready. It is ideal for quick-service restaurants, cafés, food courts, takeout operations, and any business where customers need to know when their order is ready.

Goopter Smart OSD Order Status Display
wall-mounted TV above a pickup counter showing two columns, Preparing and Ready, with order numbers.

Smart OSD at a glance

Live order status

Orders move from received to preparing to ready, in real time.

Any screen

Use an iPad, tablet, TV, or compatible monitor, based on your space and budget.

Fewer interruptions

Customers check their own order status instead of asking staff.

Automatic updates

Status changes as staff process orders on Smart POS or Smart KDS.

Now preparing. Now ready.

Live order status

Display order progress in real time as orders move from received to preparing to ready.

Flexible display hardware

Choose an iPad, tablet, TV, or compatible monitor based on your available space and budget.

Seamless POS integration

Order status updates automatically as staff process orders within the Goopter POS ecosystem, with no extra steps.

Less asking, more serving

Reduce staff interruptions

Customers can see their own order status instead of repeatedly asking staff.

Improve pickup efficiency

Clearly identify completed orders so customers know exactly when to approach the pickup counter.

Better customer experience

Greater transparency and less uncertainty during busy periods.

Where Smart OSD works best

Anywhere customers wait for an order, Smart OSD gives them something better to look at than the kitchen door.

Quick-service restaurants

Show order numbers at the pickup counter to keep the line moving.

Cafés

Let customers relax while they wait instead of hovering at the bar.

Food courts

Big-screen visibility for busy, noisy environments.

Takeout and pickup

Show when orders are ready so pickup customers are never left guessing.

Product details

Specifications for Smart OSD.

Smart OSD

Display options
iPad (10-inch or larger), TV, or compatible monitor
Screen orientation
Landscape
Player device for TVs
Mini PC, tablet, or streaming device
Display layout
Order numbers in status columns
Branding
Your logo and promotional content
Connectivity
LAN, Wi-Fi
Deployment
On-premises or cloud
Goopter Smart OSD Order Status Display
TV display with callouts for Preparing column, Ready column, and branding area.

See pricing & packages →

Getting started

  1. Step 1: Choose your display (iPad, TV, or compatible monitor)
  2. Step 2: We configure the layout and branding
  3. Step 3: Mount the screen at your pickup area
  4. Step 4: Go live with real-time order status updates

What you need

  • iPad (10-inch+) or TV with mini PC/tablet/streaming device
  • Landscape mount at the pickup counter
  • LAN or Wi-Fi connection
  • HDMI cable (for TV/monitor setups)

Frequently asked questions

What screens can I use?

An iPad with a 10-inch or larger screen, a TV, or a compatible monitor in landscape orientation. TVs and monitors connect through a mini PC, tablet, or streaming device.

How does the status update?

Automatically. As staff accept, prepare, and complete orders on Smart POS or Smart KDS, the OSD updates in real time.

Can I show my logo or promotions on the screen?

Yes. Smart OSD displays your logo and promotional content alongside the order status columns.

Can I use more than one display?

Do I need Smart KDS to use Smart OSD?

No. Smart OSD works with Smart POS on its own. Adding Smart KDS lets the kitchen update item readiness directly.

Want a quote for this setup? Contact sales →

Get started

Show customers exactly where their order stands

Put Smart OSD on a screen you already have and take the guesswork out of pickup.